PRIVACY POLICY AND DATA USAGE

1. Introduction

At Lyris IT, we are committed to protecting the privacy and security of our users, clients, and visitors. This Privacy Policy describes how we collect, use, store, and protect personal and business data when using our services and platforms.

Entering personal data on the Lyris IT website is not a requirement for navigation. Users who choose to provide their data acknowledge and accept the following:

(i) The recipient of the personal data is Lyris IT, which may use it for business purposes. Additionally, the provided data will be incorporated into Lyris IT’s database and may be used to generate general statistics (without identifying the user), conduct surveys, or communicate with them.

(ii) Providing personal data is optional for the user.

(iii) The user guarantees the accuracy of the personal data entered on the Lyris IT website and assumes responsibility if the data is incorrect. Lyris IT is not responsible for inaccuracies in the data entered by the user.

2. Data Collected

We may collect the following types of data:

• Identification Data: Name, surname, identity document, job title, and company.
• Contact Information: Email, phone number, and address.
• Browsing Data: IP address, device type, operating system, and activity on our platform.
• Service Usage Data: Information about how users interact with our products and services.
• Billing Data: Information required for processing payments and issuing invoices.

3. Purpose of Data Processing

The collected data is used for the following purposes:

• Providing and managing contracted services.
• Personalizing the user experience.
• Improving service quality and developing new features.
• Responding to inquiries and providing technical support.
• Complying with legal and regulatory obligations.
• Sending commercial and informational communications, with the option to unsubscribe.

4. Legal Basis for Processing

Data processing is based on:

• The necessity to fulfill a contract or provide a service.
• The user’s explicit consent for specific purposes.
• Legal obligations applicable to our operations.
• Our legitimate interest in improving services and ensuring information security.

5. Data Storage and Security

Collected data is stored on secure servers with appropriate technical and organizational measures to prevent unauthorized access, loss, or alteration. Only authorized personnel can access data when necessary.

6. Data Sharing

We do not share personal data with third parties, except in the following cases:

• When necessary to provide the contracted service.
• With technology providers and partners that comply with our data protection standards.
• To comply with legal, regulatory, or judicial requirements.

7. User Rights

Users can exercise the following rights regarding their data:

• Access: Know what data we have and how we use it.
• Rectification: Correct inaccurate or incomplete data.
• Deletion: Request data removal when no longer needed.
• Objection: Restrict data usage in specific cases.
• Portability: Obtain a copy of their data in a structured format.

To exercise these rights, users can contact us at contacto@lyris.com.ar.

8. Cookies and Similar Technologies

By visiting the Lyris IT website, users consent to the installation of cookies to facilitate future navigation and enable statistical analysis. Users can manage cookie preferences in their browser settings.

9. Changes to the Privacy Policy

We reserve the right to modify this policy at any time. Any changes will be published on our website with the date of the last update.

10. Contact

For inquiries about this policy or data usage, contact us at contacto@lyris.com.ar.

Applicable legislation

For Website they are governed by the following provisions:

• of the Third Book, Title II, articles 957 to 989 of the Civil and Commercial Code of the Nation.
• of Law No. 25,326 and amendments.